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  • Sell When You See the Whites of Their Eyes!
    Sell When You See the Whites of Their Eyes!
    by Steve A Klein
Sell When You See The Whites Of Their Eyes!
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About Steve A Klein

Steve A Klein, author of “Sell When You See the Whites of Their Eyes!” and CEO of the Professional Development Center, has developed a wide range of sales and personal development training. His training focuses on such key issues as relationship leadership, attitudes, team building, sales management, sales negotiation, tracking and prospecting, customer service, self (time)-management, communication skills, and cultural and behavior change.

Management By Strengths!


 The MBS Team Building Program is a proven method of communication that teaches how to recognize and focus on the hidden strengths of others.

MBS focuses on people through the MBS survey. The seven hour workshop then helps participants learn to focus on the strengths of their coworkers and customers. These working relationships will directly and significantly affect their effectiveness through others.

MBS concentrates on:

  • Productivity
  • Morale
  • Customer Relations
  • Team Building
  • Communication Skills
  • Sales Techniques
  • Motivation
  • Leadership
  • Employee Selection


Part One: Understanding MBS
MBS begins with the trust and understanding of others. Learn to focus on those around you to improve communication, production and profits.

Part Two: Introduction To The Profile
To effectively understand others, each participant will achieve greater self-understanding through the analysis of their own profile.

Part Three: Directness Trait
The focus is on Results, being in Control and Solving Problems. Understand that a Direct's candid suggestion is not meant as criticism.

Part Four: Extroversion Trait
The focus is on People and Teamwork. Learn to be interactive, provide feedback and support the intentions of the Extrovert.

Part Five: Blue Trait
The focus is on Timing, Harmony and Cooperation. Support the schedule of the Paced individual by providing deadline, acting patient and unhurried.

Part Six: Structure Trait
The focus in on being Right and doing Right. Find out why the Structured individual hates to make mistakes and why you should support their methods by being detailed, with your facts in writing.

MBS includes...

  • Profile Report
  • Seminar Workbook
  • Cassette Review
  • Color-Coded:
  • Name Badge with Grid
  • Name Card
  • Grid - Sticker
  • Certificate of Completion